One of the best things about SiriusXM is the fact that it is available on virtually all major car manufacturers. This is especially true when you consider the company has a 75% penetration rate in the new car market. In fact, it has been estimated that there are more than 100 million cars in the United States with SiriusXM radios. There are a few things you should know before you sign up for a subscription, however.
First, you should consider purchasing a receiver for your vehicle. The SiriusXM app comes with a free subscription, but you may want to invest in additional hardware to get the most out of your listening experience. If you are unsure about the type of receiver you will need, you can consult the company"s website. You will then need to connect your receiver to your vehicle"s stereo with an FM modulator and an aux input.
For the most part, you should avoid contacting the Sirius XM customer service line unless you are having a very specific problem. While the company offers an unresolved issue feature on their website, it"s more likely that you will have to call in for help. That"s because their customer service representatives do not always follow through on their promises. They often fail to provide the details you need in order to resolve your issue.
Another thing you should consider is the amount of time that you will have to wait to talk to a representative. Several customers have complained about long waiting times. Others have had to deal with rude customer service agents. These are just a few of the issues that can arise when you decide to purchase a SiriusXM subscription.
When you make a call to the customer service line, you can expect a lot of questions. Some of the more common complaints include the lack of support during times of high demand, inability to access the Internet, and difficulty registering for a subscription. Also, some users have had problems with their satellite radios not receiving signals. However, most of the time, this is a minor problem and should be easily remedied.
Aside from the obvious, you should also be aware of the Sirius XM logo and other trademarks. The company owns many other marks, including Pandora. As of June 2017, the name of the company has changed from "Sirius XM Radio, Inc." to "Sirius XM Holdings Inc."
To see the best of the best, you should be prepared to pay for a subscription. Depending on the model, the subscription can cost as little as $10 per month, but you can opt to pay as much as $18.
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